FREQUENTLY ASKED QUESTIONS (FAQs)

Can Waterland arrange airport pickup?

We can arrange airport pick-up from Bandaranaike International Airport (CMB) for 25 USD.    Similarly, we can arrange airport drop-off at Bandaranaike International Airport (CMB) for 25 USD. 

How far is Waterland from the airport?

Waterland is 17 kilometers from Bandaranaike/Katunayake International Airport (CMB).

What time is check in and check out?

Guests should check out before 11:00am. 

 

Guests may check in any time after 2:00pm.
 

Is there someone to show me to the villa or to check me out if I arrive or leave in the early morning?

There are always staff available to check in guests, check out guests, and carry their luggage.

Can I check in early or check out late?

Allowing a guest to check in early or check out late means that we can not rent the villa for the following night.  Accordingly, it is generally not possible to offer early check in or late check out.

Guests who want to check in early or to check out late generally reserve the villa for an additional night.

Does each villa have a private plunge pool?

Yes.  Each of the 5 villas has an infinity-edge plunge pool.

 

Is there Internet?

There is high-speed internet in all the accommodations and in the reception area.

Are children allowed?

Waterland is not well-suited for young children.  Children under 5 years old are are not permitted.

The maximum occupancy of the Fire Villa, Lotus Villa, and Elephant Villa is 2 people (including children).  

 

The maximum occupancy of the Monsoon Villa Suite is 4 people (including children).


The maximum occupancy of the Peacock Villa and Monsoon Villa is 5 people (including children).

No extra beds or cots are available.

Is smoking allowed?

You may smoke in the garden or on your outdoor deck.  There are ashtrays on the tables of the outdoor decks.

Smoking is not permitted inside the villas, in the dining room, on the dining barge, or on the floating spa.

Is there laundry service?

Laundry is sent out in the morning at 8:30am and is generally returned by 6:00pm that same day. There is a laundry price list for in the villa.  If you want to have laundry done, ask the staff and they will give you a laundry bag and will collect the laundry from your villa.

How big is each accommodation?

The Fire Villa has 40 square meters of interior space and 50 square meters of exterior space.  The exterior space includes an infinity-edge plunge pool, a back deck, a side deck, and a small garden.

The Lotus Villa has 40 square meters of interior space and 50 square meters of exterior space.  The exterior space includes an infinity-edge plunge pool, a back deck, a side deck, and a small garden.

 

The Elephant Villa has 40 square meters of interior space and 35 square meters of exterior space.  The exterior space includes an infinity-edge plunge pool and a back deck.

The Peacock Villa has 120 square meters of interior space and 50 square meters of exterior space.  The exterior space includes an infinity-edge plunge pool, an upstairs terrace, and a small garden.

The Waterland Suite has 100 square meters of interior space and 40 square meters of exterior space.  The exterior space includes an infinity-edge plunge pool and a pool deck

Are there safety lockers in the villas?

The Elephant Villa, Fire Villa, and Lotus Villa each have a safe.

 

The Monsoon Villa and Peacock Villa each have 2 safes, 1 in each bedroom.

What type of sockets are there and what is the voltage?

We have 240 volt universal sockets that fit 3 prong square UK style plugs, 2+1 prong continental style plugs, and 2 prong American plugs.

How far is Waterland from the beach?

Waterland is 600 meters from a quiet local beach on the Indian Ocean and 4 kilometers from the main beach in Negombo.

 

See Contact section of our webpage for a map.

Are there restaurants within walking distance?

Waterland has its own restaurant. 

 

Waterland is in a tranquil part of Negombo.  There are no restaurants, bars, or shops within walking distance.

There are many restaurants on the Beach Road in Negombo.  It takes about 10 minutes to get to these restaurants.  The Front Desk staff can arrange transport.
 

  

Are there bathroom amenities?

Yes. 

 

We have taken great care in finding and selecting extraordinary bathroom amenities.  Those amenities include cinnamon shampoo, lotus conditioner, lavender shower gel, sandalwood hand soap, and lemongrass body lotion. 

 

We also supply toothbrushes, toothpaste, shower caps, and feminine hygiene bags.

Is there driver accommodation?

With advance notice, we can arrange nearby accommodation for drivers.

In what currencies can I pay?

We accept US dollars and Sri Lankan rupees.  

 

All prices quoted in US dollars.  

If paying in rupees, payment will be calculated using the exchange rate at the time the payment is processed.  

What credit cards do you accept?

We accept Visa and Master Card.

Yes.  Many guests use Waterland as an anchor for the start and end of their stay on the island and ask us to arrange their transportation around the island.

 

If you have any questions about travel in Sri Lanka or want us to arrange transportation, please e-mail info@waterlandvilla.com
  

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106A St Marys Road
Pallansena; Kochchikade

Negombo  11540

 


+94 31 49 39 456
(front desk landline)


+94 76 77 48 544
(front desk mobile)

info@waterlandvilla.com